How long will it take to get a reply?

It depends on the centre and how busy their booking period is. We pass enquiries on as they come in, but we can't guarantee a fixed response time, so if you're close to your due date, mention that clearly in your message.

Does it cost anything to send an enquiry?

No. Submitting the form is free and doesn't commit you to booking anything.

What should I include so I get a useful reply?

Your due date or baby's birth date, the location you want, how many weeks of confinement you need, and any preferences on meals, nanny support, or room type. This helps whoever responds match you to the right option faster.

Enquire about enrolment

Fill in the form and your details go straight to our team. We use them to point you toward a confinement centre (or a couple of options) that fit what you've described, and pass your enquiry on to the relevant centre or admissions contact so they can follow up with you directly.

To get a reply that's actually useful, include your expected or actual delivery date, the state or city you want to stay in, whether you're looking at a standalone centre or a hospital-affiliated one, and how many weeks of stay you need. If you have preferences around confinement nanny arrangements, meal style (e.g. herbal, Chinese, Malay, Indian), or room type, mention those too. The more specific you are, the easier it is to match you with the right place.

Confinement bookings often fill up months ahead of a due date, so if you're working to a deadline, say so in your message. Most people writing in are comparing a few centres before deciding, and that's fine: use the enquiry to ask about availability, room types, or anything you couldn't find on a centre's listing.

Response times vary by centre and season. We aim to pass your enquiry along promptly, but how soon you hear back depends on the individual centre's own booking activity at the time.

FAQ

How long will it take to get a reply?: It depends on the centre and how busy their booking period is. We pass enquiries on as they come in, but we can't guarantee a fixed response time, so if you're close to your due date, mention that clearly in your message.
Does it cost anything to send an enquiry?: No. Submitting the form is free and doesn't commit you to booking anything.
What should I include so I get a useful reply?: Your due date or baby's birth date, the location you want, how many weeks of confinement you need, and any preferences on meals, nanny support, or room type. This helps whoever responds match you to the right option faster.