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Cassia Confinement Care

Updated 2026-08-25 · 1,504 reviewed · 194 listed · Scored from 273 Google reviews · How we rank ›

5.0(273) 90 composite score See reviews on Google ✓ Google-verified
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Google-verified273 Google reviews

Cassia Confinement Care
Service
international-schools
Reviews
273

What recent reviews say

Mothers repeatedly praise their stay-in confinement care, highlighting specific staff by name: Kak Putri, Kak Hana, Kak Asnah, Kak Aishah, Kak Nia, Kak Devy, and others. Each reviewer emphasizes the same few elements: daily home-cooked confinement meals, attentive baby care that allowed genuine rest, postpartum treatments like massage and scrub, and responsive admin support.

Several mothers with C-section recovery or multiple children note the freedom to sleep and recover uninterrupted while the confinement lady handled feeding and baby care. Pricing is described as affordable, and a repeat customer returned for a second engagement with a different confinement lady. No complaints appear in recent reviews.

Praised for
  • caring, experienced confinement ladies
  • delicious, nutritious home-cooked meals
  • attentive admin and responsive management
  • restful recovery environment
caring-staffresponsive-adminvalue-for-feessupportive-community
Best for: First-time mothers, post-C-section recovery, mothers with multiple young children.

Strengths

  • Named, experienced confinement ladies
  • Fresh daily-prepared confinement meals
  • Dedicated baby and mother care during recovery

Worth knowing

  • Confinement ladies assigned by name include Kak Putri, Kak Hana, Kak Asnah, Kak Aishah, Kak Nia, Kak Devy, Kak Juni, Kak Awie, Kak Ana, Kak Dania, Kak Dewi, Kak Novi, Kak Mini
  • Postpartum treatments include body massage, scrub, and traditional confinement care
  • Packages available in 14, 21, and 28-day durations
  • Admin described as flexible and responsive to requests via WhatsApp
  • At least one repeat customer who booked a second confinement stay

How we scored this

How We Rank
Star rating 99
Review volume 100
Review recency 100
Review sentiment 80
Profile completeness 75
Verification 0

Rating breakdown

5
269
4
1
3
0
2
1
1
2

Common questions

What package lengths are available?
14-day, 21-day, and 28-day stay-in packages are offered.
Will the same confinement lady be assigned if I return?
No guarantee. One repeat customer used different confinement ladies (Dania and Dewi) on separate stays, each with their own specialties.
What support is available during recovery?
Confinement ladies handle baby feeding and care, postpartum treatments including massage and scrub, daily home-cooked meals, and household tidiness.
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Recent workshops have drawn consistent praise for instructor Zamzana's teaching clarity and practical approach to traditional massage and maternal care. However, core confinement service reliability is a concern: two detailed complaints cite full payment taken yet staff not showing for promised days, appointment delays even after delivery, and staff being underpaid, compounded by silence when raising issues. Training courses are liked but certificates have gone undelivered for weeks despite repeated contact.

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Last updated 2026-08-25