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The Lili Retreat Confinement

Updated 2026-08-25 · 1,504 reviewed · 194 listed · Scored from 54 Google reviews · How we rank ›

4.9(54) 78 composite score See reviews on Google ✓ Google-verified
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Google-verified54 Google reviews

The Lili Retreat Confinement
Service
international-schools
Reviews
54

What recent reviews say

Most guests describe a serene retreat with genuinely caring nursery staff who provide hands-on attention to newborns and supportive recovery care for mothers. Rooms are clean, meals nutritious and flexible to dietary needs, and management responsive to most requests.

One family reported serious trust issues: a baby found in an unsafe prone position on CCTV, sharp bed edges and missing bathroom guardrails unaddressed for weeks, privacy breaches while breastfeeding, and inconsistent care policies. These concerns suggest safety and operational inconsistencies that prospective families should carefully evaluate.

Praised for
  • attentive, caring nursery staff
  • peaceful, spacious environment
  • nutritious, well-prepared meals
  • flexible, accommodating management
  • comprehensive postnatal support services
Watch-outs
  • infant safety lapses (prone positioning)
  • unresolved safety hazards in rooms
  • privacy concerns in layout
  • inconsistent policy enforcement
  • delayed staff communication
dedicated-teachersgood-facilitiessafe-environmentresponsive-adminsupportive-communitycaring-staff
Best for: First-time mothers seeking a home-like, peaceful recovery environment with attentive baby care.
Think twice if: Safety protocols and room hazard management warrant direct inspection before booking; one family reported unresolved safety risks.

Strengths

  • calm, spacious setting with outdoor areas
  • low nursery ratio (1 nurse to 2 babies max)
  • flexible meal adjustments and TCM support
  • daily housekeeping and sterilisation

Worth knowing

  • Named nursery staff: Dayana, Joy, Nory, Lorie, Abby, Anne
  • Maximum 8 babies in nursery with 1:2 nurse-to-baby ratio
  • Managers: Grace and Shiau Huei
  • Services: postnatal massage, aromatherapy facials, sound bath, TCM visits, lactation support
  • One report: infant found in unsafe prone position for 8 minutes; unresolved postpartum safety hazards (sharp bed edges, missing bathroom guardrails); privacy issues in Room 1

How we scored this

How We Rank
Star rating 91
Review volume 76
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
49
4
4
3
0
2
1
1
0

Common questions

What is the nursery staff-to-baby ratio?
Maximum 8 babies with a 1:2 nurse-to-baby ratio, ensuring attentive individual care.
Can dietary preferences be accommodated?
Yes. Reviewers report the kitchen team has swapped meals for plant-based options and adjusted herbal tonics based on feedback and TCM advice.
Are there activities for mothers during the stay?
Yes. Postnatal massage, aromatherapy facials, sound baths, training classes, and relaxation activities are offered. Special couples' dining is also arranged.
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Last updated 2026-08-25